Company Description

Primea Systems Pvt. Ltd. delivers cutting-edge communication solutions, specializing in Call Centre Solutions, Cloud PBX, Push-to-Talk over Cellular (PTToC), uMobility, and MLC. The company focuses on enhancing communication efficiency and flexibility across diverse industries. With a commitment to innovation, Primea Systems consistently meets the evolving needs of modern businesses, enabling seamless connectivity and collaboration. Their solutions are designed to ensure reliability and scalability for customers.

Role Description

We want to help NEC customer base with continuity and evolution of their communication with home grown products here in India.

If you are an expert in supporting NEC products such as SV and SL series platforms then
Don't just find a job—future-proof your career.

?
Learn
: AI, Python, CRM, and WhatsApp deployments in enterprises.

?
Master
:
AI
Prompt engineering
and global problem-solving.

?
Grow
:



Work with a global client base spanning the US, Europe, and Asia.

?
Evolve
: Develop problem solving, critical thinking, and prompt engineering to work effectively in any workplace.

Qualifications
- Experience of Voice over IP (Asterisk and other SIP servers), billing platform, CRM, Contact Center Solution and WebRTC technology
- Expert in supporting NEC products such as SV and SL series platforms
- The role requires adherence to US working hours, which correspond to night hours in India.
- Experience in Customer Support and Communication to handle client inquiries with professionalism and empathy
- Analytical Skills to evaluate processes, identify areas for improvement, and implement effective solutions
- Willing to Execute 1 year employment bond.
- Proficiency in English and Hindi.

📌 Support and Operations (Ahmedabad)
🏢 Primea Systems
📍 Ahmedabad