Sr Specialist Tech Vendor Mgmt – Telecom Vendor Governance & AI Automation
About the Role
We are hiring a senior telecom vendor management qualified to strengthen technology vendor governance across telco products, services, and operations. This role will manage strategic vendor relationships, SLA/KPI performance, contract compliance, commercial governance, risk controls, and cross-functional execution while enabling AI-led automation, predictive insights, intelligent dashboards, and governance analytics across the vendor lifecycle.
Key Responsibilities
- Own end-to-end technology vendor lifecycle governance, including onboarding, contract execution, SLA/KPI performance, renewals, risk controls, and exit management.
- Manage strategic relationships with telecom vendors, OEMs, managed service providers, network suppliers, and internal business stakeholders.
- Drive vendor performance governance through scorecards, service reviews, escalation management, corrective action plans, and executive reporting.
- Partner with Procurement, Finance, Product, Operations, P2P,
Revenue Assurance, and Billing teams to align commercial, operational, and financial outcomes.
- Support contract compliance, pricing reviews, renewal strategy, commercial governance, cost optimization, and vendor consolidation initiatives.
- Identify vendor risks, service gaps, billing issues, dependency failures, and process inefficiencies; drive structured resolution and control improvements.
- Enable AI-led workflow automation, GenAI-assisted reporting, predictive analytics, anomaly detection, exception management, decision intelligence, and intelligent governance dashboards.
- Own transformation roadmaps, governance forums, milestone tracking, automation adoption, and leadership-level reporting for vendor management initiatives.
Required Qualifications & Experience
- 12–14+ years of experience in technology vendor management, supplier governance, telecom operations, procurement, commercial manageme
📌 Sr Specialist Technology Vendor Management (Gurugram)
🏢 At&T
📍 Gurugram