Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As a Windows Endpoint Engineer, you will be responsible for analyzing business requirements, performing options analysis, ensuring quality/alignment of designs, and you will demonstrate and apply knowledge of enterprise endpoint architecture and standards. You will also be responsible for the development, communication and implementation of the organization''s technology endpoints and the components required to support endpoints. You will investigate systemic issues that negatively affect the end user experience,



and implement solutions that increase productivity and lower the total cost of ownership of the end user computing setting.
Primary Responsibilities:
- Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environments
- Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently
- DEX Expertise: Utilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction
- User Support: Provide expert-level support to end-users, addressing their technical concerns and training them on best practices
- System Upgrades: Plan and execute system upgrades, patches, and updates to ensure optimal performance and security
- Automation: Develop and implement automation scripts to streamline desktop management tasks
- Documentation: Maintain comprehensive docume

📌 Architect Analyst (Bengaluru)
🏢 Optum
📍 Bengaluru