Role & responsibilities

1. IT Strategy & Digital Transformation

• Develop and execute the organizations IT roadmap aligned with business objectives of the division.

• Lead digital transformation initiatives across manufacturing, finance, supply chain, HR, procurement, and sales.

• Drive Industry 4.0 initiatives including IoT, automation, analytics, and smart factory solutions.

• Evaluate emerging technologies and recommend suitable investments.

2. ERP & Business Applications

• Lead implementation, stabilization, enhancement, and support of ERP systems such as SAP, Infor M3, Oracle, Microsoft Dynamics, WFX, or similar.

• Ensure integration between ERP, MES, PLM, payroll, and third-party applications.

• Improve business processes through workflow automation and system optimization.

• Manage master data governance and reporting systems.

3. Manufacturing Systems Management

• Support factory automation and production systems.

• Ensure uptime and performance of manufacturing applications and shop-floor systems.

• Work closely with production, planning, quality, maintenance,



and supply chain teams.

4. Infrastructure & IT Operations

• Manage enterprise IT infrastructure including:
- Data centres
- Cloud platforms
- Networks
- Servers
- End-user computing
- Backup and disaster recovery

• Ensure high system availability across factories and offices.

• Manage IT helpdesk and support operations with defined SLAs.

6. Data Analytics & Business Intelligence

• Establish MIS, dashboards, and business intelligence platforms.

• Support leadership with real-time operational and financial insights.

• Promote data-driven decision-making across functions.

• Lead analytics initiatives using Power BI, Tableau, or similar tools.

7. Vendor & Project Management

• Manage relationships with IT vendors, implementation partners, and managed

service providers.

• Negotiate contracts and optimize IT spending.

• Lead large-scale IT projects within timelines and budgets.

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📌 Senior General Manager (Faridabad)
🏢 Shahi
📍 Faridabad