Customer Care Associate (Bengaluru)

Customer Care Associate (Bengaluru)

16 Aug
|
Shoppers Stop
|
Bengaluru

16 Aug

Shoppers Stop

Bengaluru

We are looking for a highly skilled and experienced Customer Care Associate to join our team at Shoppers Stop Ltd. The ideal candidate should have excellent communication skills, floor knowledge, and be able to provide top-notch customer service.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide product information and recommendations to customers.
- Ensure customer satisfaction through effective issue resolution.
- Collaborate with the sales team to achieve sales targets.
- Maintain accurate records of customer interactions and transactions.
- Develop and implement process improvements to enhance customer experience.

Job Requirements
- Excellent communication and interpersonal skills.




- Robust problem-solving and analytical skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer skills and knowledge of software applications.
- Strong attention to detail and ability to maintain accuracy.
- Ability to work collaboratively as part of a team.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Associate (Bengaluru)
🏢 Shoppers Stop
📍 Bengaluru

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