Customer Success Manager (India)

Customer Success Manager (India)

16 Aug
|
Athos Commerce
|
India

16 Aug

Athos Commerce

India

Who We Are
Athos Commerce enables ecommerce and digital marketing teams greater control over how their products are found, merchandised, and sold—on-site and across all digital marketing channels. Our tools span AI-powered search, personalized recommendations, smart merchandising, optimized product data syndication, A/B Testing, and marketplace/social commerce performance.

We help brands grow with sharper visibility, higher conversion, and less friction. Backed by PSG Equity and supported by a global team across North America, Europe, and APAC, we are building practical, powerful tools for the next era of commerce. Athos Commerce unites shopper intent and product visibility across every touchpoint.

Who You Are
- A customer-focused professional who is passionate about helping clients achieve business success.
- A self-starter who thrives in a fast-paced environment with minimal supervision.
- An excellent communicator who can build trust and long-lasting relationships with customers.
- A proactive problem solver with solid analytical and organizational skills.




- Someone who enjoys collaborating across teams to deliver exceptional customer experiences.
- A results-oriented individual who is motivated by customer growth, retention, and success.
- Adaptable, resilient, and comfortable navigating complex customer situations.
- Passionate about ecommerce, digital commerce technologies, and continuous learning.

What You'll Do
As a Customer Success Manager, you will be responsible for managing and growing relationships with Athos Commerce customers throughout their lifecycle. You will serve as a trusted advisor, helping customers maximize the value of our AI-powered ecommerce solutions while driving adoption, retention, and long-term success.

In this role, you will collaborate closely with Product, Support, Implementation, and Sales teams to deliver exceptional customer experiences. You will play a key role in ensuring customers achieve their business objectives while

📌 Customer Success Manager (India)
🏢 Athos Commerce
📍 India

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