Salesforce Sales & Service Cloud Developer / Senior Developer

Experience: 5-14 Years
Location: PAN India
Employment Type: Full-Time
Coding: Mandatory
Job Requirements
5 to 14 years of experience in Salesforce CRM implementation, customization, and development.
Strong hands-on experience in Salesforce Sales Cloud and Service Cloud.
Expertise in Lead Management, Opportunity Management, Account & Contact Management, Forecasting, Campaign Management, and Sales Processes.
Strong understanding of Service Cloud capabilities including Case Management, Omni-Channel, Knowledge Management, Entitlements, Milestones, and Service Console.
Experience with Salesforce configuration including Flows, Validation Rules, Approval Processes, Assignment Rules, and Escalation Rules.
Hands-on development experience using Apex, Triggers, SOQL, SOSL, Batch Apex, Queueable Apex, and Lightning Web Components (LWC).
Experience integrating Salesforce with external systems using REST APIs, SOAP APIs, Platform Events, and middleware solutions.
Solid understanding of Salesforce security model including Profiles,



Permission Sets, Sharing Rules, Role Hierarchy, and Data Security.
Experience in Salesforce deployment using Change Sets, Salesforce DX, Git, and CI/CD pipelines.
Ability to analyze business requirements and translate them into scalable technical solutions.
Experience working in Agile/Scrum environments.
Key Responsibilities
Design, develop, and implement scalable Salesforce Sales Cloud and Service Cloud solutions.
Collaborate with business stakeholders to gather requirements and provide technical recommendations.
Configure and customize Salesforce applications to meet business needs.
Develop and maintain Apex classes, triggers, Flows, Visualforce components (where applicable), and Lightning Web Components.
Implement and support Sales Cloud processes including Lead-to-Opportunity conversion, Pipeline Management, Forecasting, and Opportunity Management.
Implement and support Service Cloud ca

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