The Product Manager is an senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:
Requirements & User Story Definition: Worked closely with stakeholders to gather intricate requirements, translating them into well-defined user stories for agile scrum teams, ensuring clarity and alignment with technical capabilities.
Product Backlog & Release Management: Managed comprehensive product backlogs and prioritized releases by collaborating closely with business and stakeholders ensuring timely delivery of high-value features reflecting perks in $$.
Developer Experience & Collaboration: Collaborated effectively with technology partners, CTI engineering and operations, and USPB core platform engineering teams to define and implement a unified and streamlined customer service experience.
Quality Assurance & Testing Liaison:



Served as a primary liaison for Quality Engineers, clearly articulating testing requirements through Behavior-Driven Development (BDD) and other acceptance criteria to ensure robust product quality.
Process & Governance Establishment: Maintained rigorous procedures, standards, and processes for Work Intake and backlog prioritization, enhancing operational efficiency and strategic alignment.
Strategic Initiative Tracking: Liaised with the Program Management Office, program managers, and business sponsors to meticulously track initiatives, clearly defining success criteria and ensuring alignment with broader business strategy and outcomes.
Communication Strategy & Stakeholder Engagement: Managed and researched effective communication strategies for internal and external stakeholders, disseminating information on upcoming releases, surveys, and product accomplishments.
Product Effectiveness &

📌 Product Mgmt Lead Analyst- (India)
🏢 Citi
📍 India