Primary DetailsTime Type: Full timeWorker Type: EmployeeLeading a team of staff in order to provide a complete and total administration service

Primary Responsibilities

Support the implementation of the team strategy to enable delivery of overall business targets
Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice
Monitor and review administrative operating systems and procedures and make recommendations for changes as appropriate
Deal with a wide range of contacts at all levels, from within and outside the organization
Resolve discrepancies and handle difficult exceptions, recognizing problem areas as they arise and making recommendations for action
Maintain all accounts payable, accounts receivable, ledgers, import/export transactions
Ensure all office equipment is operational and maintained for maximum performance; providing technical advice and giving instructions on organizational systems and guidelines
Ensure that all system problems are communicated to the relevant department




Maintain asset and archive records and cheque issues, signatory and control
Drafting of correspondence as required
Planning, monitoring and organizing team workloads to comply with the organization's pre-determined quality service standards
Training, developing and inspiring administration staff, conducting performance appraisals and mentor administration staff

Preferred Competencies/Skills

Organizational and administration skills
Ability to liaise at an executive level, work under pressure and multi-task

Preferred Experience

3 years + experience in administrative Team Leader or Manager role
HSC
May have completed relevant administrative qualifications

Preferred Knowledge

Fundamental knowledge of administrative processes

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the differe

📌 Team Leader, Administration (Mumbai)
🏢 Qbe Insurance
📍 Mumbai