General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2026-17648
Line Of Business
FREIGHT MANAGEMENT
Type of assignment
Full-time Regular
Function
Support function - Digital & Technology
Job title
L2 Process Support Specialist M/F
Position requirements and constraints (working hours…)
Ready for 24*5 support and night shifts, including occasional weekend support.
Job description
• Provide support on TMS to users,
in line with OPS policies and business needs in order to ensure an optimized utilization of our Operational TMS, Rate and bidding application.
• Ensure an optimized utilization of our Operational TMS, and our GFF inhouse Rate and bidding applications by providing the support to users, supporting the deployment of current functionalities, performing (re) training on specific functionalities, identify opportunities for process improvements and drive best practice sharing.
• Analysis, classification and solve Incidents related to our TMS system.
• Review the approval tests on functionality of new versions provided by our software supplier
• Provide TMS application support on global scale
• To promote in the L2 members to Identify TMS and helpdesk application training needs.
• Review the schedule for the Global and country specific trainings
• Work closely with team members, Key Users (Level 1 Support), application specialists (Level 3)
📌 Process Support Specialist M/F (Delhi)
🏢 Geodis
📍 Delhi