About River:

River is a design company building multi-utility products. We focus on livelihood and lifestyle to create tools for those who are independently carving a path for themselves.
Our signature two-wheeler, Indie – the SUV of Scooters, is built to be a dependable companion in getting things done.
We’re a 1000+ team headquartered in Bengaluru – backed by marquee international investors, with mobility-focused funds linked to Yamaha Motors, Al-Futtaim Automotive Group, Toyota VC, Trucks Venture Capital, Mitsui & Co. Ltd, Marubeni Ventures Inc., Lowercarbon Capital, and Maniv Mobility.

Key Responsibilities:

Team Management & Leadership: Supervise, mentor, and motivate the telesales team to meet or exceed sales and customer engagement targets consistently. Conduct regular team meetings, training sessions, and performance reviews to build capability and accountability. Foster a customer-centric and high-performance culture within the team.
Resource Allocation & Planning: Plan and allocate daily/weekly sales activities, call volumes,



and lead distribution among team members. Optimize workforce scheduling to ensure coverage across peak hours and campaigns. Track productivity and reallocate resources dynamically to maximize results.
Sales Operations & Customer Engagement: Oversee outbound calling activities, including lead generation, cold calling, needs assessment, and appointment setting. Support team members in overcoming objections, improving conversion ratios, and maintaining high customer satisfaction. Ensure adherence to dealership sales processes and compliance standards.
CRM & Cloud Telephony Management: Administer and monitor Salesforce CRM to track leads, opportunities, follow-ups, and conversions. Oversee the use of cloud telephony systems to ensure effective call handling, tracking, and reporting. Collaborate with IT/operations teams to resolve system issues and implement enhancements.
Hiring & Capability Development: Assist in hiring, onboarding, and

📌 Assistant Manager- Inside Sales (Bengaluru)
🏢 River
📍 Bengaluru