Business Analyst, Logistics & Global Trade Compliance (GTC) Applications will work closely with business stakeholders to understand current business processes and identify opportunities for improvement. They will elicit and document detailed requirements and collaborate with development teams for implementation.
General Responsibilities
- Advises on analyses, articulation and presentation of complex data, in order to allow effective and timely management decisions.
- Provides consistent data storage, access and update for all users.
- Report and track solutions related to customer return issues; including but not limited to product, service and warranty.
- Communicate with various functions, project families and regions on trends and measurable results.
- Proactively plan for trends and implement training to mitigate repeat events.
- Leads teams to create strategy based in actionable data which aligns with long term vision of a zero incidence culture
Experience / Qualifications
- A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
- Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest.
- Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis.
- Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop recent added value for customers and act with the customer in mind.
- Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe.
- Teamwork - Ability to work with others and work synergistically with fellow team-members
- Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements.
- Problem solving - Ability to
📌 Senior Business Analyst, Logistics (Pune)
🏢 Sensata
📍 Pune