Summary of Position:
The Business Analyst supports laboratory IT systems used in a Medical Devices environment. This role works with IT Project Manager, to collaborate with site SME and vendors to deliver support systems such as LABVANTAGE LIMS, Waters Empower, and Veeva. The position focuses on understanding business needs, coordinating projects, managing vendors, and supporting procurement activities, while ensuring compliance with Medical Device regulations.

Key Responsibilities:
Business Interaction & Requirement Analysis
- Work closely with laboratory teams (QC, QA, R&D;, Manufacturing Support) to understand their daily processes and system needs.
- Gather, document, and confirm business requirements in clear and straightforward language.
- Translate user needs into functional requirements for LABVANTAGE LIMS, Empower, and Veeva systems.
- Support change requests, enhancements, and system improvements.
- Ensure requirements meet Medical Device quality and compliance expectations.

Project Coordination
- Coordinate project activities between Site SMEs, IT DevOps teams,



and external vendors.
- Support project planning, timelines, and regular status updates.
- Organize and facilitate requirement discussions, design reviews, and UAT sessions.
- Track actions, risks, issues, and dependencies to keep projects on track.
- Support system implementations, upgrades, and stabilization activities.

Vendor Management
- Act as the main point of contact for software vendors and service partners.
- Coordinate vendor meetings, deliverables, and timelines.
- Review vendor proposals, estimates, and statements of work (SOWs).
- Help resolve vendor-related issues and follow up on commitments.

Procurement, Purchase Orders & Invoices
- Support the creation and tracking of Purchase Orders (POs).
- Coordinate with procurement, finance, and vendors for invoice processing.
- Check invoices against contracts and delivered work before approval.
- Track project costs and support budget monitoring.

📌 IT Business Analyst – Laboratory Systems (Bengaluru)
🏢 Alcon Research
📍 Bengaluru