Job Purpose :
Product Management ,Governance, Analytics and Client Lifecycle Lead
Key Accountabilities
- Performance Analytics & Insights: Lead the analysis of LAP product performance, identifying trends, opportunities, and risks to inform strategic decision-making and drive business growth. This includes designing and executing robust data analytics strategies to track key performance indicators (KPIs) across the LAP product lifecycle, such as portfolio health, acquisition rates, churn, and profitability.
- MIS & Business Dashboards: Formalise performance reports, management information systems (MIS), and agile business dashboards to provide actionable insights to senior management and product teams.
- Tech Journeys & Client Lifecycle Management: Optimize the end-to-end client journey for LAP customers, from acquisition and onboarding to servicing, retention, and off-boarding, ensuring a seamless and superior customer experience through digital transformation and technological enhancements.
- Stakeholder Management: Act as the primary liaison for LAP governance, analytics,



and tech journey matters with internal and external stakeholders, including Compliance, Operations, Technology (including local tech teams), Risk, Audit, Legal, and Business teams.
- Team Leadership & Development: Lead, mentor, and develop a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement.
- Product Governance & Compliance: Establish and maintain robust governance frameworks for the Loan Against Property product, ensuring full compliance with internal policies, external regulations, and industry best practices.

Job Duties & responsibilities :
- Develop, implement, and monitor comprehensive product governance policies, procedures, and controls for the LAP portfolio.
- Ensure all LAP products and processes adhere to relevant regulatory guidelines and internal compliance standards.
- Collaborate closely with the Technology team to ensure data int

📌 Vice President (Mumbai)
🏢 DBS Bank India
📍 Mumbai