As a leading financial services and healthcare technology company based on revenue, SS&C; is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C; for expertise, scale, and technology.
Job Description
Business Analyst – Role Profile
Role Purpose
The Business Analyst (BA) works collaboratively across business and technology teams to analyse, design, and deliver process and system improvements. Operating within an hybrid workplace, the BA plays a key role in defining requirements, optimising workflows, supporting automation initiatives (including RPA and emerging AI/agentic technologies), and ensuring high‑quality delivery through structured UAT management.
This role supports strategic transformation projects across the business, including reengineering operational processes, enhancing service levels, creating capacity, and enabling automation solutions that span the full trading lifecycle.
Key Responsibilities
Requirements & Analysis
- Engage with stakeholders to gather, analyse, validate, and document business requirements.
- Produce clear and structured documentation including Process Design Documents (PDDs), user stories, acceptance criteria, use cases, and process maps.
- Analyse current business processes to identify inefficiencies, risks, and opportunities for optimisation or automation.
- Evaluate new ideas, technologies, and automation opportunities, ensuring strong business cases and measurable benefits.
- Act as a bridge between business teams, development, and operations to ensure shared understanding and alignment.
Process & Workflow Design
- Own the definition and design of future‑state operational workflows.
- Model processes using process mapping and tools such as Business Optix or equivalent.
- Lead workshops, interviews, and requirement‑gathering sessions with cross‑functional
📌 Business Analyst (Mumbai)
🏢 SS&C
📍 Mumbai