Overview

The Claims Coordinator is responsible for managing deduction and invoice claims within SAP TPM, supporting promotional claim approvals, and ensuring robust financial controls across trade promotions. This role partners closely with Sales, Sales Finance, Trade Promotion Analysts, and cross-functional teams to ensure accurate claim processing, compliance with trade agreements, and timely resolution of exceptions. The position also plays a key role in improving efficiency through reporting automation and advanced analytics.

Responsibilities

Claims Processing & Trade SupportManage deduction and invoice claim processing end-to-end within SAP TPMAssist with promotional event enrollments and claim approvalsValidate claims against approved trade agreements, promotional events, and pricing termsEnsure customer contract legends are current and accurate to support Trade Promotion AnalystsControls, Compliance & Exception ManagementMaintain a strong control environment with accurate trade accruals, contract approvals,



and verification processesManage claim exceptions through effective verbal and written communication with Sales and Sales Finance teamsInvestigate claim discrepancies, identify root causes, and support timely resolutionEnsure compliance with internal controls, trade policies, and audit requirementsSystems, Reporting & AutomationMaintain audit-ready claim documentation, trackers, and system recordsPrepare claims analysis, aging reports, and exception dashboardsDrive efficiency, accuracy, and scalability of claims and trade analytics through automation solutions

Cross-Functional CollaborationAct as a liaison between Trade Promotion Analysts, Sales, Finance, and Customer TeamsSupport continuous alignment between promotional execution, pricing, and claims processingRespond effectively to information requests and support business decision-making

Qualifications

EducationBachelor’s degree in Commerce, M.Com, BBA, Master Business Administration, Finance, or

📌 Senior Executive (Hyderabad)
🏢 PepsiCo
📍 Hyderabad