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Req Id : 116213
Job Title : ServiceNow Platform Administrator
Business Unit sector : CPL-BECIO-CIO
Department: BVCPL CIO
Work Location : INPUNE
Opportunity Type : Staff
Relocation eligible : Yes
Full time/Part time : Full time
Contract Hire Only for this Project: No
Visa Sponsorship Available: No
Recruiter : Indranee Bindu Job Summary
We are seeking a ServiceNow Platform Administrator to own the operational health, hygiene, and day-to-day administration of BV's enterprise ServiceNow platform. This role is responsible for ensuring the platform remains stable, secure, performant, and aligned to enterprise governance standards.
Reporting to the Director of D⁢ Business Systems, this role serves as the operational backbone of the platform, handling instance management, access governance, release coordination, monitoring,



and platform hygiene across multiple domains (ITSM, ITAM (SAM/HAM), ITOM, IRM, SecOps, SPM, CMDB).
The position operates on a follow-the-sun model (overlapping coverage), providing operational coverage that complements onshore teams and ensures continuous platform availability for global BV users.
This is primarily an administration role (80%), with 20% allocated to light development work, supporting small enhancements, simple workflow configurations, and minor scripting tasks as backlog demand requires.Key Responsibilities
Platform Administration & Operations (Primary Focus - 80%)
Instance Management & Platform Health

Monitor platform health, performance, and availability across production and non-production instances
Manage scheduled jobs, system logs, and platform monitoring dashboards to proactively identify and resolve issues
Coordinate family upgrades, patches, and instance clones in partnership with Se

📌 ServiceNow Platform Administrator (Pune)
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