Scope:

Follows established procedures on routine work Requires detailed instructions
Your Roles and Responsibilities:
- Support & cross-train into all L1 ITAM services as needed to maintain day to day operations for forward and reverse logistics.
- Assist with inventory, asset management and e-recycling.
- Use ticketing systems with a focus on customer service, SOP adherence, and quality.
- Use ticketing systems to report individual work accomplishments and to track metrics.
- Utilize inventory data management software to maintain inventory accuracy and workflow.
- Triage, handle and fulfil customer requests via a web portal and in person as needed.
- Receive and inspect return shipments. Verify accurate deliveries against hardware return requests while looking for damages, shortages, wrong items and other concerns; notify the appropriate person or vendor.
- Load and unload shipments; loading dock duties as assigned.
- Maintain inventory records; assess department or warehouse needs and order supplies as appropriate; maintain stock records.
- Unbox, stock inventory on shelves,



break down packing materials.
- Assist in inventory procedures including the actual total count of stock items and spot check as needed.
- Perform cleanup duties to maintain the warehouse in a protected and orderly manner.
- Contribute to large scale global projects as needed.
- Hardware data destruction and collection for e-recycle.
- Hardware sanitization and quality checks to ensure hardware reliability and reuse.
- Coordination with Third party vendors for executing collection and recycling activities.
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
- High school diploma or general education degree (GED) and 2+ years’ related experience and/or training; or equivalent combination of education and experience.
- High attention to detail and ability to follow other technicians’ dir

📌 Reverse Logistics Technician 1 (Bengaluru)
🏢 Astreya Partners
📍 Bengaluru