We're Hiring | End User Services & IT Operations Lead

Are you passionate about delivering exceptional IT support and leading enterprise IT operations across multiple locations? We are hiring an End User Services & IT Operations Lead for a leading organization in the Automotive & Mobility sector.

Location: Faridabad (Multi-site responsibility)
Experience: 5–10 Years

Work Mode: On-site
Salary: As per company standards

Key Responsibilities:

✅ End User Device Lifecycle Management (Procurement, Imaging, Deployment & Refresh)
✅ Microsoft Intune, SCCM/MECM & MDM/UEM Administration
✅ ITSM, Incident, Problem & Change Management (ITIL)
✅ Patch & Vulnerability Management
✅ Endpoint Security (EDR/XDR, DLP, Antivirus)
✅ Asset & Inventory Management
✅ IT Onboarding & Offboarding
✅ Multi-site IT Operations & Service Delivery

Required Skills:

Microsoft Intune | SCCM/MECM | JAMF
ITIL | ITSM (ServiceNow, ManageEngine, Freshservice, Jira SM)
WSUS | Ivanti | Qualys | Tenable




CrowdStrike | Microsoft Defender | EDR/XDR | DLP
Windows 10/11 | macOS | iOS/Android MDM

Endpoint Management | Patch Management | Vulnerability Remediation
Robust Communication & Stakeholder Management

✨ What You'll Get:
✔ Lead IT operations across multiple locations
✔ Work with modern endpoint management and security technologies
✔ Professional development & certification support
✔ Opportunity to drive digital transformation in a growing enterprise
Hiring #ITOperations #EndUserServices #ITInfrastructure #MicrosoftIntune #SCCM #ITSM #ServiceNow #ManageEngine #JiraSM #ITIL #EndpointManagement #PatchManagement #CyberSecurity #MDM #UEM #Windows #MacOS #EDR #DLP #FaridabadJobs #AutomotiveJobs #KnowledgeArtisans

Pay: ₹1,200,000.00 - ₹2,500,000.00 per year

Work Location: In person

📌 End User Services (Faridabad)
🏢 Knowledge Artisans Private
📍 Faridabad