Role : Endpoint engineer Location : Bangalore Competitive Salary & Benefits
*We* *are* *Systal:* *a* *global* *managed* *network,* *cloud* *and* *security* *transformation* *specialist.*
*We* *provide* *complex* *and* *strategic* *technology* *services* *for* *enterprise* *businesses,* *managing* *200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and creative potential of their IT infrastructure*

Summary
Operate and mature endpoint experience monitoring, device telemetry and proactive remediation capability across physical and virtual endpoints.

Core responsibilities
- Configure, tune and operate DEX / DEM tooling where deployed and approved.
- Monitor endpoint experience across laptops, virtual desktop and key colleague devices.
- Identify poor device experience, performance trends and recurring endpoint issues.
- Provide escalation support for endpoint performance and digital experience issues.
- Feed endpoint experience insights into Tech Bar, Service Desk,



EUC and automation teams.
- Support proactive remediation use cases where tooling and approvals are in place.
- Support integration of DEX insights with ServiceNow and operational reporting where available.
- Contribute to XLA / experience reporting once tooling coverage and baseline are agreed. Skills / experience
- DEX/DEM tooling such as Zscaler ZDX, Nexthink or equivalent.
- Endpoint performance diagnostics and telemetry analysis.
- Understanding of VDI and laptop experience issues.
- ServiceNow integration and reporting awareness.
- Analytical mindset and ability to convert data into operational improvement actions.
- Dependencies
- DEX/DEM tooling licences, endpoint telemetry coverage, agent deployment, ServiceNow integration, agreed experience baseline, reporting access and RLG data governance approval.

Qualifications:

Undergraduate degree / Postgraduate or equivalent experience

Why come and

📌 Endpoint Security Engineer (Bengaluru)
🏢 Systal Technology Solutions
📍 Bengaluru