16 Aug
|
Kay Cee
|
Ludhiana
Overview: Manage client relations and audit site operations to ensure high service quality.
Core Responsibilities
- Client Experience: Manage helpdesk tickets, follow up on escalations, and collect feedback.
- Quality Control: Conduct site audits (cleaning, security, technical, gardening) and enforce SOP compliance.
- Reporting: Monitor Quality standards and deliver weekly performance reports.
Key Requirements
- Experience: 2+ years in CRM/QA within Facility Management or Hospitality.
- Tech Skills: Hands-on experience with Excel or ticketing software.
📌 Crm Executive (Ludhiana)
🏢 Kay Cee
📍 Ludhiana