Technical Expertise

Knowledge of AWS technologies such as AWS Lambda, AWS Glue Job, Amazon Athena and Amazon S3.

Hands on experience in API Testing using postman, supertest API frameworks

Knowledge on System Integration Testing

Knowledge on Authentication/session flows

extensive experience in testing process involving Contact Centre products like Amazon Connect

Define and execute test strategy, test plan, and test approach

coordinating defect resolution across multiple teams

Solid written communication to tailor messages for both business and technology teams

Problem solving to identify root causes of issues and making risk based decisions

Provide status reporting, risk identification, impact analysis and mitigation plans

Hands-on experience with AWS Connect

Proven experience in Test Lead role

Nice to Have

Knowledge of CI/CD and tools (GitHubActions, Codefresh, Terraform).

Proven skill in communicating and collaborating with analysts and engineers within the team.

📌 IVR tester (Andhra Pradesh)
🏢 Virtusa
📍 Andhra Pradesh