- Experience - 15+ yrs
- Location - Pan India anywhere (Genpact location)
- Domain - Insurance & Financial Services
- Skill - AI & Automation Transformation

Responsibilities:
- Embed directly with client teams (Insurance carriers, TPAs, FinServ operations) to understand workflows, pain points, and data landscapes firsthand — not through requirements documents alone.
- Rapidly prototype and productionize AI-enabled solutions: agentic workflows, LLM-based extraction/classification, RPA + AI hybrid automations, and API-first integrations.
- Own the full build lifecycle — from architecture and proof-of-concept through UAT, hypercare, and steady-state handover — often with minimal dedicated engineering support.
- Translate ambiguous business asks (e.g., "reduce submission turnaround time," "automate cash application matching") into scoped technical designs and working prototypes within days, not months.
- Integrate with core insurance/FinServ systems — policy admin systems, claims platforms, document management, CRM (Salesforce), and legacy mainframe/ODS environments.




- Partner with Solution Architects, Automation Architects, and AI Architects to ensure builds align to enterprise patterns (event-driven architecture, canonical data models, API-first integration).
- Instrument solutions for measurable outcomes: FTE release, STP rate, FPY, cycle time reduction, and defect/UAT pass-rate tracking.
- Act as the technical credibility layer in CXO/client governance forums — able to demo live builds, defend architecture choices, and respond to technical objections in real time.
- Drive from pilot to scale: once a build proves value with one client/process, generalize it into a reusable asset or platform capability.
- Provide technical inputs into RFP/proposal responses and BaFO (Best and Final Offer) stages when needed.

Experience & Domain
- 10–15 years in software/solutions engineering, with at least 5–7 years working directly in
Insurance (P&C;, Life, Group Perks) and/or Fi

📌 Senior Field Engineer (Bengaluru)
🏢 Genpact
📍 Bengaluru