Purpose/Objective

Duty Manager - AOCC/JCC is responsible for supervising shift-based airport operations, ensuring effective resource utilization, compliance with standard procedures, and swift coordination during disruptions.
The role demands quick decision-making to address real-time challenges, maintain operational continuity, and uphold On-Time Performance (OTP) across all airport functions.

Key Responsibilities of Role

Operational Oversight: Direct and supervise daily operations across the shift, ensuring compliance with established operational standards and procedures.
Monitor flight schedules, OTP (On-Time Performance), delays, and cancellations, taking necessary actions to minimize disruptions.
Notify airlines, ground handlers, and operators of adverse weather conditions and implement Low Visibility Procedures (LVP) when required.
Coordinate with ATC for expected time of arrival (ETA) updates, parking stand assignments, runway usage changes, and aircraft towing/engine run-ups.
Resource Management:



Manage the allocation and utilization of airport resources such as parking stands, boarding gates, check-in counters, and baggage reclaim belts during shift operations to maximize asset utilization.
Regularly monitor resource usage and promptly address any concerns related to allocation, availability, or maintenance.
Emergency and Contingency Management: Support the implementation of emergency response plans in collaboration with relevant stakeholders during disruptions or crises.
Manage operations during crisis situations (e.
g.
, weather events, security incidents, or equipment failures) to minimize impact on passengers and airport activities.
Team Supervision: Lead and support team members in the shift, offering direction and ensuring that performance aligns with organizational standards.
Evaluate team performance and foster professional growth through tailored development plans for team members.
Stakeholder Coordination: Engage with internal and external stak

📌 Deputy Manager (Navi Mumbai)
🏢 Adani Group
📍 Navi Mumbai