So what does a Site Senior Learning Experience Manager really do?
Think of yourself as someone
responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is
qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good
company so we make sure our employees are top notch. Now we need your full concentration
because its time to imagine what it’s like being a Senior Learning Experience Manager.
Imagine yourself going to work with one thing on your mind: that you will select, train, and provide
work guidance for Training Managers and Supervisors. As you tackle your current tasks for the day, you
know that it will lead to one thing: that you will handle the Product Training branch of the Learning
and Development Team. The Leader will represent Learning Experience for the Site in all site
initiatives
As a Site Senior Learning Experience Manager, you manage the initiation, development, and
implementation of the TaskUs training department's site wide initiatives and drive campaign specific
training department's site wide initiatives and drive campaign specific training programs for Team
Leaders and Teammates. You will be the "Training Master" that works in tandem with Operations to
create and maintain any necessary materials related to maximizing campaign task mastery and
personal development. You will pioneer all campaign specific training needs and programs in the
organization. You will create and execute TL and TM development training which includes; detailed
curriculum, training, and evaluation. You will provide campaign specific training that is sufficiently
technical but engaging. You will act as the in house expert, maintain all relevant training materials
and documents for all levels for trainees; from new teammates to tenured team leaders. You will
ensure that all training provided is aligned with the specific campaign and TaskUs' broader business
objectives. You
📌 Senior Training Manager (Indore)
🏢 TaskUs
📍 Indore