We are seeking an experienced and highly professional Front Desk Executive with a minimum of 5 years of experience to be the face of our organization. The ideal candidate will deliver exceptional visitor and caller experiences, manage front-office operations seamlessly, and support the broader administrative team. This role demands robust interpersonal skills, meticulous attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Serve as the first point of contact for all visitors, clients, and vendors greeting them warmly and directing them to the appropriate department or personnel.
- Manage a busy multi-line telephone system, screening and routing calls professionally and efficiently.
- Handle all incoming and outgoing correspondence including emails, couriers, and postal mail.
- Maintain the visitor log, issue visitor badges,
and ensure adherence to building security protocols.
- Schedule and coordinate meeting rooms, ensuring availability and readiness with necessary equipment and refreshments.
- Manage front-desk supplies inventory and place timely orders to prevent shortages.
- Coordinate with housekeeping and facilities to ensure the reception area is always clean, presentable, and well-organized.
- Assist HR and Admin teams with onboarding activities, document collection, and employee queries.
- Maintain and update internal directories, contact lists, and organizational charts.
- Support travel arrangements, hotel bookings, and cab coordination for staff and guests as required.
- Handle petty cash transactions and maintain accurate records for front-desk expenditures.
- Manage escalations diplomatically and escalate unresolved issues to the appropriate authority.
Required Qualifications
- Bachelor's degree in Business Admin
📌 Front Desk Receptionist (Mumbai)
🏢 Lauren Information Technologies
📍 Mumbai
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