Value Realization Senior Manager

Location: TBD (Remote)

Position Overview

At Everstream Analytics, we are passionate about the success of our customers. Were seeking a strategic, results-driven skilled to join our Value Realization team, focused on maximizing the value realized by every customer. This role reports directly to the Director of Value Realization.

As a Senior Value Realization Manager, you will play a critical role in driving customer outcomes, deepening product adoption, and building lasting strategic relationships within our Enterprise customer segment. You’ll work hands-on with some of our largest and most strategic accounts, leading them through their Value Realization journey while collaborating cross-functionally across Sales, Implementation, Product, and Support teams.

Key Responsibilities
- Drive strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts.
- Act as the primary point of contact for customer business outcomes, ensuring strong product adoption, customer satisfaction, and measurable success.




- Build and maintain executive-level relationships within assigned strategic accounts.
- Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools
- Increase overall customer lifetime value through higher product adoption, usage, customer satisfaction and NPS scores
- Partner closely with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement.
- Collaborate with Product Management by gathering and communicating customer feedback to influence the product roadmap and drive innovation.
- Champion customer advocacy by helping expand customer references, testimonials, and case studies.
- Serve as a mentor and senior voice within the Value Realization team, offering guidance and

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