- Handle customer inquiries and resolve issues professionally.

- Provide excellent customer service through various communication channels.

- Respond to customer complaints and concerns promptly.

- Collaborate with internal teams to improve overall customer satisfaction.

- Develop and maintain strong relationships with customers.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in the finance industry.

- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a rapid-paced environment and meet deadlines.

- Strong analytical and critical thinking skills.





- Proficient in using computer systems and software applications.

- A graduate degree is required.

About Company

Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - ILMSCV Finance (New Delhi)
🏢 Tata Capital
📍 New Delhi