Roles and Responsibility

- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Provide exceptional customer service by being courteous, attentive, and responsive to guests' needs.
- Maintain accurate records of guest interactions, transactions, and preferences.
- Collaborate with other departments to ensure seamless service delivery.
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Stay updated on industry trends, best practices, and current technologies to continuously improve guest service quality.

Job Requirements

- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and ability to maintain accuracy in record-keeping.
- Proficiency in using computer systems, software applications, and technology tools.
- Ability to adapt to changing situations and priorities with a positive attitude.
- Strong teamwork skills and the ability to collaborate with colleagues to achieve common goals.

📌 Guest Service Associate (GSA) (New Delhi)
🏢 Bahri Hospitality & Cuisines
📍 New Delhi