Location: Gurgaon (WFO)

Notice Period: Immediate Joiners Only

Skills: Application Support, AWS, Grafana, Docker & Kubernetes (Basic), Linux, Python OR Bash

If you're an immediate joiner send your profile at [email protected]

Key Responsibilities

- Must be able to work on 24*7 shift model (Rotational Basis).
- • Serve as the first level engagement & support for incidents, escalations for Home Value Stream.
- • Understand the problem using alerting and monitoring dashboards and escalate to other teams,
- management, vendors or service provider to resolve issue.
- • Track Alerts/Incident over Jira and Teams for end-to-end closure.
- • Monitor Application & Infrastructure Alerting
- • Proper Handover to different shift members
- • Work closely with the Incident Manager.
- • Monitor Dashboards of Application & Infrastructure, Work with Platform and Engineering team to
- make Dashboards more effective.




- • Handling alerts and incidents to ensure minimal disruption of the service.
- • Proper Handover to different shift members

Required Skill

- AWS knowledge is must (EC2, IAM, VPC, S3, IAM, Route53, CloudWatch)
- • Linux fundamental knowledge is required
- • Understanding of Docker & Kubernetes fundamentals.
- • Monitoring Tools (Dynatrace, Grafana, Prometheus, DataDog, Alert-manager, ELK) knowledge is
- essential
- • TCP/IP network fundamentals knowledge
- • Working knowledge over tracking & documentation portals (Jira, Wiki)
- • Springboot, maven, java, nodejs framework basic understanding
- • Debugging skills required
- • CICD (Jenkins, argoCD, Git)
- • Incident management Tool (Pagerduty, Zenduty)
- • Programming (bash, python)
- • TV/Broadband domain knowledge

📌 Application Support Engineer (Gurugram)
🏢 VLink
📍 Gurugram