- Handle customer inquiries via phone calls to resolve their queries and concerns.
- Provide accurate and timely resolutions to customers' issues while maintaining a high level of professionalism.
- Collaborate with internal teams to escalate complex issues and ensure seamless resolution.
- Maintain records of all interactions with customers using CRM software.
Job Requirements :
- Excellent communication skills in English (written & spoken).
- 0-2 years of experience in BPO/call center workplace or similar industry.
- Proficiency in voice processing technology and ability to work on international voice processes.
📌 Customer Support Representative (Bengaluru)
🏢 TP
📍 Bengaluru
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