Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
Investigate disputes/alerts received from FRM or Customer Service channels and decipher modus operandi
- Contribute towards specialized rules in FRM basis investigation of cases
- Liaise with sponsor banks of Payer/Payee to reverse the transactions, blocking of accounts etc.
- Liaise with legal team/field RCU team for reverts on legal complaints
Required Qualifications and Experience
Minimum experience of 2 – 3 years in Fraud Risk domain related to Cards & Payment products
- Preferable experience with any of the leading Wallet company
- Experience of working on FRM tools of NPCI, VISA & Mastercard
- Ready to travel to different locations as required for fraud investigations and actions