Accelerate your development and exposure to high performance technology and up-to-date client success practices. Join Sedona Digital, a fast-growing scaleup with the ambition to become one of the leading technology companies in the region.
Our global client base needs strong Client Success to support people who enjoy administrative work, care about quality, and have a genuine passion for culture and serving customers.
We are obsessed with our customers.
We build outstanding technical solutions.
We create an awesome culture.
We accelerate learning and careers.
We are looking for a Customer Success Associate to provide administrative, project, and reporting support for our customers at Sedona Digital. You will work across multiple client projects - handling queries, managing data, preparing reports, and making sure our customers receive high-quality, timely service. This role requires excellent English skills, strong attention to detail, and the ability to perform repetitive but important tasks with consistency and accuracy.
Your responsibilities will include:




Managing client projects from setup to reporting, including timeline expectations and deliverables.
Working cross functionally within a customer’s business to ensure a smooth and impactful client experience.
Learning and using proprietary client platforms, including handling surveys or feedback processes.
Administering data connections between different sources and understanding conceptually how systems interact.
Handling repetitive operational tasks with high accuracy and consistency.
Preparing progress updates and status reports for ongoing projects.
Creating presentations and visual summaries of customer project results.
Supporting ad hoc administrative and reporting tasks across the customer portfolio.
Bachelor’s degree in Business Administration, Information Technology, or related field—or equivalent work experience.
4+ years’ experience in Customer Success, Client Success, Project Administration, or Business O

📌 Customer Success Associate (India)
🏢 Sedona Digital
📍 India