We are expanding our core team at COD King and looking for a high-energy, customer-centric Technical Support Engineer to join us immediately

Role Overview
Position: Technical Support Engineer
Company: Notifik Technologies (Product: COD King)
Experience: Minimum 1+ Year (Tech/SaaS Support preferred)
Availability: Immediate Joiners Only (0–7 days max)
Work Mode / Shifts: Must be open to Night Shifts and rotational schedules
What You’ll Do
Handle merchant queries via phone calls, chat, and email to provide swift technical solutions.
Troubleshoot product setup, checkout integrations, and app-related issues.
Document customer feedback, identify recurring bugs, and collaborate closely with our engineering team.
Deliver an exceptional, high-touch support experience to high-volume e-commerce brands.
What We’re Looking For
Experience: 1+ year of experience in technical customer support or application support.
Communication:



Exceptional verbal and written communication skills in both English and Hindi (Comfortable handling direct voice calls).
Shift Flexibility: 100% open and comfortable with night shift schedules.
Startup Mindset: High ownership, self-driven, adaptable, and comfortable wearing multiple hats in a fast-growing environment.
Tech-Savvy: Basic understanding of web apps, SaaS tools, and troubleshooting workflows.
Why Join Notifik Technologies?
High Impact: Work directly on a quick-growing e-commerce SaaS product used by thousands of merchants.
True Startup Culture: Flat hierarchy, direct access to founders, zero red tape, and massive room for career growth.
Fast-Paced Learning: Get hands-on exposure to how scalable SaaS infrastructure and modern e-commerce checkout ecosystems operate.
Email : [email protected]

📌 Customer/Technical Support Engineer @ COD King (Bengaluru)
🏢 COD King (Notifik Technologies)
📍 Bengaluru