18 Aug
|
Dassault Systèmes
|
Bengaluru
18 Aug
Dassault Systèmes
Bengaluru
Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering, as a Customer Trust Manager in Bangalore, Karnataka
Dassault Systèmes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading solutions transform the way products are designed, produced, and supported. Dassault Systèmes' collaborative solutions foster social innovation, expanding possibilities for the virtual world to improve the real world. The group brings value to over 190,000 customers of all sizes, in all industries, in more than 140 countries. For more information, visit www.3ds.com.The Customer Trust department has been recently created to build and maintain trust across the entire customer lifecycle, combining transparency, reliability, compliance, and responsive customer experience into a coherent, measurable program.As Customer Trust Manager, you will be part of our Customer Trust team within the global Research & Development organization, owning our global Customer Trust services and tools.
You will use data analysis and business skills to develop new processes, demonstrate compliance, and drive continual improvement — coordinating closely with cross-functional and cross-brand teams across the company.
Role Description & Responsibilities:
Operate the new Gated Trust Center (provided by DRATA), including access-rights management for customers, documentation management, and continuous improvement based on customer and internal feedback; develop a monitoring approach and KPIs to assess service efficiency.
Operate the public Dassault Systèmes Trust Center, including: updating resources on security, quality, availability, privacy, and AI; developing current content by partnering with stakeholders on white papers and position papers; improving content presentation (page organization, adding videos); monitoring analytics; and managing and coordinating the public Trust Center community of sec
📌 Customer Trust Manager (Bengaluru)
🏢 Dassault Systèmes
📍 Bengaluru