? We're Hiring: Debt Recovery Executive Telecaller | Hello Aaye
? Location: Dwarka Mor (In office)
? Salary: Up to ₹16,000/month (Exact would be decided on based of interview and experience)
? Employment Type: Full time
⚡ Immediate Joiners Preferred
About Us
Hello Aaye is a growing fintech company helping consumers save and earn money through a range of accessible, user-friendly financial products. We work in a dynamic environment built on customer satisfaction and clear communication.
About the Role
We're looking for a Debt Recovery Executive Telecaller to join our Dwarka Mor team. In this role, you'll make outbound calls to customers, remind them of payment obligations, explain outstanding dues, and guide them through repayment options — all while maintaining a professional, customer-first approach.
Key Responsibilities
Make outbound calls reminding customers of payment obligations and outstanding dues
Guide customers through available repayment options
Maintain accurate records of calls, payment commitments, and follow-ups in internal systems
Address customer queries related to collections and provide clear product/process information
Escalate complex issues to the appropriate team
Meet daily/weekly calling targets
Adhere to compliance and company policies
What We're Looking For
Strong communication and interpersonal skills; comfortable handling high call volumes
Good customer service and negotiation skills — able to manage objections and encourage timely payments
Basic computer and data entry skills for updating call logs and customer records
Basic knowledge of financial/lending concepts, or willingness to learn about fintech products and collections processes
1–3 years of experience preferred — freshers are welcome to apply
Willingness to work on-site and follow structured schedules
Why Join Us?
Immediate joining available
Growth opportunities in a fast-scaling fintech company
Supportive, team-oriented work culture
? Interested candidates can apply now or share