Job Description
Inbound Operation Executive
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Company: Hi Tours Group
Location: Gurugram
Job Type: Full-Time
Job Role: Inbound Operation Executive
Reporting To: Department Head
Work Schedule: 9:00 AM – 6:00 PM
Experience Required: 5+years

What You’ll Do
Handle end-to-end reservations for hotels, transport, guides, trains, flights, and other travel services.
Coordinate with international tour operators, suppliers, and internal teams.
Negotiate rates and availability with hotels and vendors.
Prepare accurate costings, bookings, and operational confirmations.
Ensure smooth execution of FIT, Group, and MICE movements.
Resolve operational issues proactively and efficiently.
Maintain high service standards and client satisfaction.
Work closely with Sales, Contracting, and Accounts teams.
Maintain accurate records and system updates.




Ensure all departures are operated profitably and as per company standards.

What We’re Looking For
Minimum 5-7 years of experience in Inbound Tour Reservations & Operations.
Excellent written and spoken English.
Strong destination knowledge of India (knowledge of Nepal, Bhutan, Sri Lanka or Maldives will be an advantage).
Excellent negotiation and supplier management skills.
Ability to manage multiple departures simultaneously.
Strong attention to detail and problem-solving ability.
Comfortable working in a rapid-paced environment.
Positive attitude with a customer-first mindset.

We’re excited to meet you ?
Hi Tours Group — Where great people do great work, together.

📌 Inbound Operation Executive (Gurugram)
🏢 Hi Tours Group
📍 Gurugram