Role Overview
This is a leadership role where Cluster Head will be the P & L owner for his region . He / She will be responsible for managing the business and operational performance of a group of centers. The role requires solid leadership, business acumen, and a passion for education to ensure centers achieve revenue, enrollment, and student satisfaction targets.

Key Responsibilities
1. Business & Revenue Ownership
Own revenue targets and P&L; for the assigned cluster.
Drive admissions, enrollments, and collections across centers.
Monitor and improve center-wise performance, conversion ratios, and productivity.
Ensure achievement of monthly, quarterly, and annual business goals.

2. Operations & Center Management
Oversee day-to-day operations of multiple offline learning centers.
Ensure standardization of processes, SOPs, and service quality.
Manage infrastructure, hygiene, safety, and compliance at all centers.
Resolve operational challenges and escalations proactively.

3. Academic Delivery & Quality
Ensure high-quality academic delivery and student experience.




Work closely with academic teams for faculty hiring, deployment, and performance management.
Monitor student outcomes, retention, and feedback.
Ensure adherence to academic schedules and delivery standards.

4. Admissions & Sales Enablement
Lead admissions strategy and execution across centers.
Train and guide admission counselors / sales teams on pitch, process, and closure.
Improve lead management, walk-ins, and conversion rates.
Collaborate with marketing teams on local promotions and outreach.

5. People Management & Leadership
Lead and manage Center Heads, Admissions teams, and Operations staff.
Build a high-performance culture through training, reviews, and coaching.
Drive manpower planning, hiring, and attrition control.
Ensure strong succession planning within the cluster.

6. Stakeholder Management & Reporting
Act as a key liaison between HQ and center teams.
Present performance reviews, MIS, an

📌 Cluster Head (Hyderabad)
🏢 Vedantu
📍 Hyderabad