Job Description – Receptionist / Front Desk Executive
Company: Shrinika Eye Hospital
Location: Madhyamgram, Kolkata
Job Type: Full-Time
Position: Receptionist / Front Desk Executive
Gender: Open to All

About Shrinika Eye Hospital
Shrinika Eye Hospital is committed to providing quality, accessible, and compassionate eye care with a patient-first approach. We are looking for a friendly, professional, and well-organized Receptionist / Front Desk Executive who can efficiently manage the front desk and ensure a smooth and welcoming experience for every patient and visitor.

Key Responsibilities
Welcome patients and visitors in a warm, polite, and skilled manner.
Serve as the first point of contact for patients visiting the hospital.
Handle patient registration and maintain accurate patient information.
Manage patient registration, appointment details, and related records through the hospital's internal DBMS software.
Ensure accurate and timely data entry in the DBMS to support smooth coordination between the front desk, doctors, and other hospital departments.




Use the internal DBMS efficiently for patient information management, appointment tracking, and day-to-day operational coordination.
Schedule, confirm, reschedule, and manage doctor appointments.
Answer incoming phone calls and respond to patient enquiries professionally.
Handle appointment-related communication through phone, WhatsApp, and email.
Coordinate with doctors, optometrists, and other hospital staff to ensure smooth patient flow.
Guide patients regarding appointments, consultations, and hospital procedures.
Maintain and update patient records accurately while ensuring confidentiality.
Assist with billing and payment-related coordination wherever required.
Handle patient queries and direct them to the appropriate doctor or department.
Follow up with patients regarding appointments and other required communication.
Maintain a clean, organized, and welcoming reception area.
Handle multiple tasks effic

📌 Front Desk Receptionist (Kolkata)
🏢 shrinika eye hospitals
📍 Kolkata