Company Description Lagya Visa is a dedicated visa consulting and support service that helps individuals and families navigate the complexities of global visa applications. The company focuses on making the process seamless and stress-free for students, working professionals, and families seeking to travel or reunite across borders. By offering reliable guidance and personalized assistance, Lagya Visa aims to simplify documentation, procedures, and requirements for a wide range of destinations.

Team members contribute to a service-oriented environment where client trust and clear communication are central to the company’s mission.

Role Description This is a full time, on-site Travel Tech role based in New Delhi. The role involves supporting clients through the end-to-end visa and travel documentation process, including gathering requirements, validating information, and maintaining accurate records in internal systems.

The Travel

Tech professional will use digital tools to track application status, generate reports, and coordinate with consulates, embassies, and partner organizations as needed. Daily responsibilities include responding to client inquiries, explaining procedures and timelines, and ensuring applications comply with relevant regulations and guidelines. The role also involves collaborating with team members to improve workflows,



enhance client experience, and contribute to the development of digital processes and tools.

Qualifications

- Strong skills in client service, communication, and relationship management to guide applicants through visa procedures clearly and professionally.
- Proficiency with computers, web-based tools, and document management systems to handle applications, track status, and maintain accurate records.
- Ability to analyze requirements, verify documentation, and ensure compliance with visa rules, regulations, and process standards.
- Organizational and time-management skills to handle multiple applications, prioritize tasks, and meet tight deadlines.
- Attention to detail and problem-solving abilities to identify issues in applications and resolve them efficiently.
- Comfort working in a structured, process-driven environment with cross-functional collaboration across operations and support teams.
- Bachelor’s degree in any discipline; education in travel, immigration, or related fields is an advantage.
- Prior experience in visa processing, travel services, or customer support is preferred but not mandatory.
- Ability to work on-site in New Delhi and interact with diverse clients in a respectful, inclusive, and non-discriminatory manner.

📌 Travel tech (New Delhi)
🏢 Lagya Visa
📍 New Delhi