Company Description Travelwindo, founded in 2015, specializes in delivering affordable holiday and business travel solutions with a focus on professional expertise and customer satisfaction. The company offers a wide range of services, including domestic and international holiday packages, hotel bookings, and air ticketing. Travelwindo also arranges cruises and provides travel insurance, aiming to be a one-stop solution for diverse travel needs.
The team is committed to helping travelers plan cost-effective, tailored trips across various destinations.
Key Responsibilities:
- Handle flight reservations, reissues, cancellations, and refunds using Amadeus GDS
- Manage domestic and international ticketing
- Assist clients with fare rules, schedules,
and travel-related queries
- Resolve booking issues and provide excellent customer support
- Coordinate with airlines and suppliers when required
- Ensure accuracy and compliance with company policies
Requirements:
- Proven experience working on Amadeus GDS
- Good knowledge of airline fares, routing, and ticketing rules
- Ability to work independently during the night shift
- Solid communication and problem-solving skills
- Attention to detail and time management skills
- Prior experience in a travel agency is preferred