Job Description

As a Business Relationship Manager-Digital, you will be a key player in our
Business Loans-Sales department, responsible for managing and growing our client
base. Your primary focus will be on developing and executing strategies to
enhance our digital presence and improve customer engagement. You will work
closely with our sales and marketing teams to create and implement effective
sales plans, ensuring a seamless customer journey.

Responsibilities

* Build and nurture strong relationships with existing and potential clients,
understanding their needs and offering tailored solutions.
* Drive sales and achieve business loan targets by actively promoting our
digital lending platform and services.
* Collaborate with the marketing team to develop and execute digital marketing
campaigns, ensuring brand visibility and lead generation.
* Stay updated with industry trends and competitor activities, providing
insights and recommendations to the team.
* Provide excellent customer support and ensure a positive and efficient loan
application process.




* Analyze customer feedback and market data to identify areas of improvement
and implement necessary changes.
* Work closely with the product development team to enhance our digital loan
products and services.
* Conduct regular performance reviews and provide feedback to the team,
ensuring continuous improvement.
* Maintain accurate records and documentation of client interactions and sales
activities.

Qualifications

* A bachelor's degree in Business Administration, Finance, or a related field
is preferred.
* Minimum 3 years of experience in a similar role, preferably in the banking or
financial services industry.
* Solid sales and relationship management skills, with a proven track record
of achieving targets.
* Excellent communication and interpersonal skills, with the ability to build
rapport and trust with clients.
* Proficiency in using digital tools and platforms for sales and marketing
purposes.
* Analyt

📌 Business Relationship Manager-Digital-Business Loans-Sales (Gurugram)
🏢 Kotak
📍 Gurugram