Job Description – Manager, Network Engineering Operations

About the Team
The Technology Solutions Infrastructure organization designs, builds, and operates the foundational platforms that power Williams-Sonoma, Inc. across corporate offices, retail locations, fulfillment operations, store networks, and customer-facing digital experiences. This includes enterprise networking, security, observability, cloud connectivity, automation, and infrastructure operations.
The India Technology Center (ITC) plays a critical role in supporting global infrastructure operations through operational engineering, network reliability, automation, and continuous service improvement initiatives. Teams within ITC partner closely with global engineering organizations to improve operational scalability, platform stability, and engineering efficiency across enterprise technology platforms.

About the Role
The Manager, Network Engineering Operations will lead the India based network engineering teams responsible for enterprise routing, switching, firewalls, VPNs, load balancing, wireless infrastructure,



store network operations, and network reliability engineering. This role combines strong technical leadership, operational governance, engineering execution, automation enablement, and people management. The ideal candidate is an experienced network engineering leader who brings deep enterprise networking expertise together with strong operational judgment, incident leadership capability, and a passion for developing high performing engineering teams.
This role requires a technically solid leader capable of actively participating in Engineering
escalations, architecture reviews, project governance, budgeting, network reliability initiatives,
automation discussions, and major incident management while also driving team development
and operational maturity.
This role reports to the Director, Technology Solutions Infrastructure.

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📌 Manager, Network Engineering Operations (Pune)
🏢 Williams-Sonoma
📍 Pune