18 Aug
|
MyOperator
|
India
JOB DESCRIPTION
You will operate out of the Founder's Office with a company-wide mandate across every non-product function. Your first month is spent establishing a hard baseline: how many hours a month MyOperator actually burns on manual, repeatable work, function by function, process by process. Everything after that is judged against that number. You will design and personally build agentic workflows using Claude Code, Codex, or equivalent — wiring together the systems we already run (Zoho, Google Workspace, our internal platform, our data stores) through MCP, APIs, and orchestration you write yourself. You own the build, the deployment, the monitoring, and the failure modes. This is a role for someone who has enough business experience to know which manual work is actually expensive, and enough engineering discipline to ship something that does not break silently at 3am.
About MyOperator
MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback,
and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.
MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning workplace where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.
KEY RESPONSIBILITY AREAS
Establish and maintain the manual-effort baseline. Within the first 30 days, produce a measured inventory of manual-touch hours per month across Support, Finance Operations, and Recruitment — process by process, with volume, time-per-touch, and owner — signed off by each function head. Refresh it quarterly.
Prioritise automation targets by hours and ri
📌 Build the AI systems that run MyOperator — Founder's Office (India)
🏢 MyOperator
📍 India