Job Summary:
Control Room Executive will be responsible for real-time monitoring of our bus fleet, ensuring vehicles run on schedule, and acting as the primary point of contact for drivers, ground staff, and management during trips. This role requires a calm skilled who can handle emergencies, coordinate logistics, and ensure passenger safety from a central command center.

Key Responsibilities:
1.Real-Time Fleet Monitoring
Monitor the live movement of buses using GPS tracking systems to ensure adherence to assigned routes and schedules.
Identify delays, unauthorized stops, or route deviations and immediately contact drivers to rectify the issue.
Update the estimated time of arrival for various stations and communicate significant delays to the relevant ground stations.

2. Driver Communication & CoordinationServe as the main communication link for bus captains/drivers while they are on the road.
Provide drivers with real-time updates regarding traffic conditions, road diversions, or weather warnings.




Ensure drivers are adhering to speed limits and safety protocols; issue warnings for harsh driving behaviors (speeding, harsh braking) detected by the system.

3. Incident & Emergency ManagementCoordinate immediate mechanical support or arranging a replacement vehicle in case of a breakdown to minimize passenger inconvenience.
Act as the first point of contact for accident reporting; mobilize emergency services (police/ambulance) and inform senior management immediately.
Assist drivers in resolving on-board passenger issues (e.g., medical emergencies, disputes) by providing guidance or directing the bus to the nearest support point.
4. Operational ReportingMaintain a digital log of all trip activities, incidents, and driver operational hours.
Prepare daily shift reports highlighting on-time performance (OTP), vehicle issues, and driver attendance.
Verify trip sheets and fuel consumption logs against the tracking data.

Requirements & Qualifications
Bachelor’s degr

📌 Traffic Officer (India)
🏢 Shyamoli Paribahan Private
📍 India