Company Description Admission Backup Consultancy, founded in 2009, supports students and parents across India in securing school and college admissions domestically and abroad. Headquartered in Bangalore, the organization collaborates with more than 100 consultancies in major cities including Bangalore, Chennai, Mumbai, Pune, and Delhi. Over 500 admission consultants provide career guidance, education counseling, and direct admission support into reputed institutions.

The consultancy focuses on delivering explicit, verified information about colleges, faculty, and trending courses, enabling students to make informed decisions. Through online and direct consultation, Admission Backup helps applicants clarify doubts and navigate the admission process efficiently.

Role Description This is a full-time Telecalling role based in Patna with a hybrid work arrangement, allowing some work-from-home flexibility. The Telecaller will contact prospective students and parents, explain available courses and colleges, and provide information about admission procedures.

Responsibilities include answering queries, recording accurate details of each call, updating student records, and following up on leads to support admissions and career guidance services.



The role involves coordinating with consultants, sharing feedback from students, and maintaining professional communication standards. The Telecaller will also support basic administrative tasks related to admissions, such as scheduling counseling calls and reminding students about important deadlines.

Qualifications

- Strong communication and interpersonal skills, with clear and polite telephone etiquette.
- Ability to explain educational options and admission processes in a simple and structured manner.
- Basic computer literacy, including use of spreadsheets, CRM tools, and online communication platforms.
- Good listening skills, attention to detail, and ability to accurately record caller information.
- Comfort with working in a target-driven environment and following up on leads consistently.
- Fluency in English and Hindi; additional regional languages are an advantage.
- Prior experience in telecalling, customer support, or educational consultancy is preferred but not mandatory.
- Minimum educational qualification: higher secondary (12th pass); a graduate degree is an added benefit.

📌 Telecalling (Patna)
🏢 Admission Backup
📍 Patna