We are looking for a confident, warm and result-oriented Telecaller to support admissions across the Amity Group of Schools. The role will involve interacting with prospective parents, understanding their requirements and guiding them through the admission process.
Key Responsibilities
- Make outbound calls to prospective parents and admission enquiries.
- Follow up with leads generated through digital campaigns, website enquiries and other sources.
- Provide accurate information about Amity schools, programmes, curriculum and admission procedures.
- Understand parents’ requirements and recommend the relevant school/programme.
- Schedule campus visits and counselling appointments.
- Maintain regular follow-ups and update lead status in the CRM/database.
- Coordinate with the admissions and school teams for timely follow-up.
- Achieve daily/weekly calling and lead-conversion targets.
- Ensure every parent interaction is professional, courteous and informative.
Key Skills
- Excellent communication and interpersonal skills.
- Pleasant, confident and persuasive telephone manner.
- Good listening and follow-up skills.
- Ability to handle parent queries patiently and professionally.
- Basic knowledge of MS Office/CRM tools.
- Prior experience in school admissions, education, telecalling or counselling will be preferred.
- Fluency in English and Hindi is essential.
Experience: 1–3 years preferred Qualification: Graduate in any discipline
Work Location: Defence Colony, New Delhi
Employment Type: Full-time
What We’re Looking For:
- Someone who can be the first warm and professional point of contact for parents, represent the Amity brand effectively and convert enquiries into meaningful admission conversations.
📌 Tele Caller (Delhi)
🏢 AMITY GROUP OF SCHOOLS
📍 Delhi
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