About Us:
IndiaMART, India's largest online B2B marketplace, connects buyers and sellers, fostering a seamless
ecosystem for businesses. Our aim is to cultivate an ecosystem that redefines the ease of doing business,
embodied by our credo, "IndiaMART aur kya" Through our impressive network of 7.8 million suppliers and
a catalog of over 104 million products and services, we ensure seamless accessibility for our 187 million
buyers. Headquartered in Noida, we maintain a presence exceeding 6000 employees through 86 cities
across the nation.
About The Role:
Role: Relationship Manager – Field Sales & Service
Location: Hyderabad
Department: CSD (Client Servicing)
We’re looking for a highly skilled and motivated Relationship Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments.
This role requires a strategic thinker with solid leadership abilities and a proven track record in business management.
• The position holder will be managing a team of 5-6 individuals.
• Build and manage productive, professional relationships with
clients.
• Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.
• Ensure products/services in client’s e-catalog are accurately defined, timely client follow up, feedback.
• Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets.
• Systematic follow-up and time-bound closures.
• Prompt resolution of complaints.
• Daily 4-5 in person meetings (F2F) with clients onsite