Join Zoca as the founding Product Manager for our Payments & Scheduling pod, where you'll define & build what payments should look like for an AI-agentic company. This is a 0-1 opportunity where you'll work with our AI agents that book appointments and collect payments via SMS/email/voice, while also building the backend systems for contractor payouts and financial operations. You'll research our customers' needs, explore different approaches (embedded payments, agent workflows, scheduling-linked transactions, or something entirely current), and make the critical decisions that will shape our product. You'll be the architect of our payments strategy, working closely with customers and internal teams to discover the right solution and then scale it. This role offers massive impact - your decisions will define how Zoca handles financial transactions and shape our business model as we grow.
What You'll Do
Own the product roadmap and execution for payments + scheduling integration from scratch
Research and discover the right payment solutions for Zoca's customers through user interviews, market analysis, and experimentation
Design payment collection flows triggered by AI agents via voice/SMS/email—optimize for conversion and trust in agentic contexts
Build the policy engine: define deposit policies, no-show rules, refund logic, surcharge handling, and exception workflows
Create merchant and admin dashboards for payment tracking, payout management, policy configuration, and exception handling
Drive key metrics such as conversion, payment success rates, payout success rate etc
Navigate the US payment ecosystem—evaluate providers, understand compliance requirements, and define integration strategy
Establish metrics and analytics frameworks to measure success and drive data-informed decisions
Run experiments and tests to optimize product performance, pricing models, and user experience
Think big about what payments could mean for an AI-native platform and expl
📌 Product Manager (Bengaluru)
🏢 Zoca
📍 Bengaluru
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