The primary objective of this role is to comprehend the infrastructure needs within the organization, assess the most suitable solutions, oversee procurement and implementation, provide ongoing support, and ensure the protection of hardware and software assets across the organization. It is pivotal in orchestrating the entire lifecycle of infrastructure solutions, from conception to safeguarding, to facilitate seamless operations and enhance security posture.
Key Responsibility :
Technology Solutioning and Procurement:
Collaborate and lead solutioning and strategizing efforts with stakeholders to negotiate strategies, addressing solution and budget concerns
Stay abreast of market trends and benchmark against office setups, facilities, and technological capabilities
Provide lifecycle management for hardware and software, including procurement, upgrades, and recycling
Procure hardware and software in accordance with budgetary constraints, ensuring the right quantity and price
Develop comprehensive procurement reports integrating efficiency benchmarks and security risk assessments,
prioritizing risk identification and mitigation plans, incident management, and ongoing technology improvements
Optimize cost efficiencies by procuring technology in appropriate configurations and timing
Oversee the procurement process for infrastructure components, including (not limited to) landline, CCTV, and mobile phone plans
Implementation and Optimization:
Ensure smooth implementation of technology solutions, including functionality verification and stakeholder training
Optimize the utilization of technology assets to ensure effective resource usage by stakeholders
Manage and resolve incidents, service requests, and change requests related to infrastructure and cloud security within defined service level agreements (SLAs)
Cybersecurity and Risk Management:
Conduct risk assessments and security threat modelling exercises in collaboration with technology engineering teams to identify